McTOOLz.com PRIVACY
POLICY DISCLOSURES
Last updated 8-1-2007
Information Collection & Use
This Privacy Policy describes the types of information www.McTOOLz.com ("we" or "us") collects and how we use that information.
McTOOLz.com is a Division of L&M Worldwide LLC. L&M Worldwide LLC is the sole owner of the information collected on www.McTOOLz.com. We collect personally identifiable information from our users and/or Customers at several different points on our Web site. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information. We restrict access to personal information to those with the need to know that information in order to provide services. We may use non-identifying and aggregate information to better design our website and help us with our ability to provide you with the best service.
Registration
In order to use this Web site to purchase products, you must first complete the registration form to create a user name and password. During registration, you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
We use this information to send you a confirmation number that we have received your order. With your confirmation number you can access our website to track your shipment. We will also send you a notice via email when your order has been shipped.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, phone number, email, and shipping address) and financial information (such as credit card number, expiration date and security code).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We will send email auto-responses upon receiving an inquiry from you. Upon researching the inquiry, we will respond in a timely fashion with the information requested.
Application Forms
We do not require any application forms to be filled in at this time.
Social Security Numbers
We do not require your social security number for any reason.
Email-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at to request that we remove this information from our database.
Uses of Information
We use the personal information we gather to ship ordered products to the Customers that provide the personal information. We will also reply to an inquiry for information requested by a visitor to our Web Site. Our Customer Service Department is dedicated to providing the best quality tools for the Professional Contractor, Tradesman and serious Do-It-Yourselfers.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, services, special deals and quarterly promotions. You can sign up for these emails from us on our registration page. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out” section.
Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Profile
We store information that we collect through cookies, log files, clear gifs to create a “profile” of your preferences. We tie your personally identifiable information and your purchasing history to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share your profile with other third parties. We share your profile in aggregate form only
Supplementation of Information
In order to provide online purchasing to you, we may on occasion supplement the personal information you submitted to us with information from third party sources. We use THIRD PARTY SOFTWARE to verify your address, in order to protect you and us from incorrect shipping deliveries. This helps you get your order in a timely fashion delivered to the correct address.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable). We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information:
We use MK Diamond Products, Inc. and Barranca Diamond to ship and fulfill orders, and QuickBooks Merchant Services to bill you for goods and services. These companies do not retain share, store or use personally identifiable information for any other purposes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
Choice/Opt-Out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form by using the comment section of the order process at checkout.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication. We offer an opportunity to opt-out of certain communications on our Registration Page, or you may contact us at 1-866-750-8665 or email us at to opt-out.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
We use a third-party tracking service that uses log files to track non-personally identifiable information about visitors to our site in the aggregate. Our log files show the amount of people accessing the website, number of orders, items ordered to help us with our ability to provide the best service to our Customers.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by L&M Worldwide LLC dba McTOOLz.com. Please be aware that we, L&M Worldwide LLC dba McTOOLz.com, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at or by contacting us by telephone at 1-866-750-8665.
Security
We share a Secure Socket Layer (SSL) with ProStores for Domain http://estore.websitepros.com. This is a 128-bit encryption shared QuickSSL certificate provided by the Certificate Authority GeoTrust. The current certificate, serial #41a9b, status is active and valid thru July 8th, 2009. For more information about GeoTrust, you can go to http://smarticon.geotrust.com. SSL encryption occurs when accessing the ProStores Control Panel, store administration and storefront pages that contain or collect sensitive personal identifiable information data.
All ProStores and McTOOLz.com transactions are supported by Secure Socket Layer (SSL). Developed by Netscape, SSL is a protocol for securely encrypting and transmitting electronic information between web servers across the internet, and is the most popular method for ensuring the secure transmission of credit card data and consumer information. You should see a locked icon on your browser when making payments, so you will know it is encrypted.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at .
Privacy Policy for Children
In compliance with the Children’s Online Privacy Protection Act (COPPA), L&M Worldwide LLC dba McTOOLz.com will not knowingly provide its service to persons under the age of 18.
Business Transitions
In the event that L&M Worldwide LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via your contact email address of any such change in ownership or control of your personal information. We will also post a prominent notice on our Web site for 30 days if your personally identifiable information has been transferred to another entity due to a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact our Customer Service Department at 1-866-750-8665 or via email us at .
